Terms of Service
Last updated: 25 December 2025
1. Agreement to Terms
By accessing or using CoachDeploy ("the Service"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the Service.
These Terms apply to all visitors, users, and others who access or use the Service, including trainers ("Business Users") and their clients ("End Users").
2. Description of Service
CoachDeploy provides a platform for fitness professionals to manage their business, including:
- Online booking and scheduling
- Client management
- Video content hosting and delivery
- Payment processing
- Custom branded websites
3. Account Registration
To use certain features of the Service, you must register for an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Maintain the security of your password and account
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
4. Subscription and Payments
Billing: Subscriptions are billed in advance on a monthly basis. You authorize us to charge your payment method for all fees incurred.
Free Trial: New accounts receive a 14-day free trial. No charges are made until the trial period ends. You may cancel at any time during the trial.
Refunds: Subscription fees are non-refundable except where required by law. Cancellations take effect at the end of the current billing period.
Price Changes: We may change subscription fees with 30 days' notice. Continued use after changes take effect constitutes acceptance of new pricing.
5. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Violate any laws in your jurisdiction
- Infringe on intellectual property rights of others
- Transmit harmful code, viruses, or malware
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service
- Resell or redistribute the Service without authorization
- Use the Service to send spam or unsolicited messages
6. Content and Intellectual Property
Your Content: You retain ownership of content you upload to the Service. By uploading content, you grant us a license to host, display, and distribute it as necessary to provide the Service.
Our Content: The Service, including its design, features, and documentation, is owned by CoachDeploy and protected by intellectual property laws.
Feedback: Any feedback or suggestions you provide may be used by us without obligation to you.
7. Third-Party Services
The Service integrates with third-party services (e.g., Stripe for payments). Your use of these services is subject to their respective terms and privacy policies. We are not responsible for third-party services.
8. Termination
By You: You may cancel your subscription at any time through your account settings. Access continues until the end of your billing period.
By Us: We may suspend or terminate your account for violation of these Terms, non-payment, or other reasons at our discretion with notice where possible.
Effect of Termination: Upon termination, your right to use the Service ends. You may export your data before termination. We may delete your data after a reasonable period.
9. Disclaimers
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not guarantee that the Service will be uninterrupted, secure, or error-free. We are not responsible for the conduct of users or the content they provide.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COACHDEPLOY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.
Our total liability shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
11. Indemnification
You agree to indemnify and hold harmless CoachDeploy and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.
12. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales, except where consumer protection laws require otherwise.
13. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.
14. Contact Us
If you have questions about these Terms, please contact us at: legal@pt-hub.com